Boarding Check-in & Check-out times:
** Monday to Saturday 10am **
** Sunday 11am **
Payment: Payment for the full boarding term is required on arrival payable by Card, bank transfer or cash only. There is no refund or credit for early holiday returns. All board rates are charged on a calendar night basis and the full period booked will be charged. The Pet Owner further agrees to pay all costs and charges for additional services requested and any emergency veterinary costs for their pet during the time their pet is in our care.
Vaccinations: All dogs must have up to date vaccinations including kennel cough vaccination. No dog will be accepted unless these vaccinations are up to date. Kennel Cough vaccination should be administrated with the yearly boosters. Please remember your pet can not come into our facility for 14 days after receiving the Kennel Cough vaccination as it is a live vaccine and can put other dogs at risk,
Microchip Number: We will also need your pets Microchip Number for our records. All dogs must have flea & worm treatment 2 weeks prior to boarding.
Food: The Pet’s own food must be supplied, clearly labelled as to how much is given at each feed. Correct amount of feed only, no large bags of feed, unless required for dogs stay. Our kitchen/food prep area has fridge and freezer facilities to cater for chilled and raw feeds. We are happy to discuss your dogs feeding requirements.
Bedding: Pets own bed/blankets can be brought and must be washed. You are welcome to bring any toys/treats that may help settle them in. We do not require leads or bowls. Please keep belongings to a minimum. If pets’ belongings do not make it home with them on the day of departure, we will hold them here for 48 hours only.
Medication: All medication must be in their original, labelled container with vet sticker attached or it will not be administered.
Injuries: If your dog has an injury that requires treatment during their stay it must be discussed with us fully before boarding. An injury assessment form will need to be filled out on to arrival.
Special Requirements: We pride ourselves on being a social boarding facility, however we realise not all dogs may be suited to group play. But don't worry as we carry out a full assessment of your dog on their first day and let them get to know us and their new surroundings before we introduce them into a carefully selected play group. We are happy to discuss your dogs individual needs if you have any concerns.